Privacy Policy
Pulse Recruitment Specialist (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our website, submit your CV, apply for a role, request recruitment services, or otherwise interact with us.
1. Who We Are
Pulse Recruitment Specialist (Pty) Ltd is a recruitment business providing tailored staffing and recruitment support to clients across multiple industries.
2. The Information We Collect
Depending on how you interact with us, we may collect personal information such as:
- your full name;
- phone number and email address;
- physical location or address where relevant;
- CV or résumé details;
- employment history, qualifications, skills, and references;
- salary expectations and availability;
- job preferences and application history;
- company details and hiring requirements for client enquiries;
- correspondence submitted through forms, email, or telephone;
- limited website usage data such as IP address, browser type, pages visited, and cookies.
Where relevant and lawful, we may also process additional candidate-related information needed for recruitment, screening, verification, and placement processes.
3. How We Collect Information
We may collect personal information:
- directly from you when you complete a contact form, submit your CV, apply for a role, or communicate with us;
- from clients who engage us on recruitment assignments;
- from references, professional sources, or verification providers where appropriate;
- through our website and related technologies such as cookies and analytics tools;
- from publicly available professional sources where lawfully permitted.
4. Why We Process Personal Information
We may use personal information to:
- respond to enquiries from candidates, clients, and website visitors;
- assess candidate suitability for roles;
- source, screen, shortlist, and present candidates for recruitment opportunities;
- coordinate interviews and recruitment communication;
- conduct reference, background, or verification checks where appropriate and lawful;
- manage client relationships and recruitment assignments;
- maintain records, improve our services, and manage website performance;
- comply with legal, regulatory, and professional obligations.
5. Lawful Basis for Processing
We process personal information only where we have a lawful basis to do so. Depending on the circumstances, this may include:
- your consent;
- the need to take steps at your request before entering into a contract;
- the performance of a contract;
- compliance with a legal obligation;
- our legitimate business interests, balanced against your rights and privacy.
6. Sharing of Personal Information
We do not sell personal information.
We may share personal information only where necessary and appropriate, including with:
- prospective or current clients in connection with recruitment opportunities;
- service providers who support our operations, systems, website, or communications;
- background screening, verification, or reference-checking providers where applicable;
- professional advisors or regulators where legally required;
- authorities or other parties where disclosure is required by law.
Candidate information will be treated confidentially and shared only for legitimate recruitment or legal purposes.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, understand website usage, and enhance the user experience. You can usually manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
8. Retention of Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to comply with legal or regulatory requirements, to manage recruitment records, and to resolve disputes or enforce agreements.
When information is no longer required, we will take reasonable steps to delete, destroy, de-identify, or securely store it in accordance with applicable law.
9. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While we take reasonable safeguards, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
10. Your Rights
Subject to applicable law, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion or destruction of information where appropriate;
- object to certain processing;
- withdraw consent where processing is based on consent;
- lodge a complaint with the Information Regulator if you believe your rights have been infringed.
11. Direct Marketing
Where we send marketing or service-related communications, we will do so in accordance with applicable law. You may opt out of non-essential marketing communications at any time.
12. Cross-Border Transfers
If personal information needs to be stored or processed outside South Africa, we will take reasonable steps to ensure that such transfer is lawful and that appropriate safeguards are in place.
13. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy or security practices of third-party websites, and we encourage users to review their policies separately.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be published on this website with an updated effective date.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise your rights, please contact:
Pulse Recruitment Specialist (Pty) Ltd
Phone: +27 [0] 62 181 8152
Email: info@pulserecruitment.co.za
Website: www.pulserecruitment.co.za
16. Complaints
If you are unhappy with how we handle your personal information, you may contact us first so we can try to resolve the issue. You may also lodge a complaint with the Information Regulator (South Africa).