Our client is a well-established and reputable insurance company with a strong national footprint, operating multiple branches across South Africa. With a commitment to delivering reliable and customer-focused insurance solutions, they have built a trusted presence within the industry.
The company offers a supportive and structured environment where employees are encouraged to grow and develop their careers. With clear pathways for advancement, this is an excellent opportunity for two junior candidates who is eager to learn and build a long-term future in the insurance sector.

Key Responsibilities
• Provide general administrative support to the insurance team, including filing, data entry, and document management.
• Answer and direct phone calls, emails, and client inquiries in a professional and timely manner.
• Assist in preparing insurance documents such as policies, quotes, claims forms, and correspondence.
• Maintain and update client records, ensuring accuracy and confidentiality of sensitive information.
• Schedule appointments, meetings, and follow-ups for brokers, agents, or managers
• Support the claims process by collecting required documentation and tracking claim statuses.
• Organize and maintain both physical and digital filing systems.
• Assist with onboarding new clients, including capturing personal and policy information.
• Prepare reports, spreadsheets, and presentations as needed.
• Monitor office supplies and place orders when necessary.
• Ensure compliance with company policies and insurance regulatory requirements.
• Handle incoming and outgoing mail and courier services.

Requirements
• Minimum 1 years’ experience in an admin driven role
• Fluent in Afrikaans and English (spoken and written)
• Matric
• Strong organizational, administrative, and coordination skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a fast-paced, high-pressure environment.